Calls answered today
38
↑ from ~21 answered manually
Missed calls recovered
12
All followed up within 5 min
Appointments booked
9
3 via after-hours follow-up
Avg call summary time
15 sec
vs no summaries before
Agent activity
What the receptionist has been doing automatically
- Answered call from 0712 345 678Booked a dental check-up for Thursday 3:00 PM 4 min ago
- Missed call from 0701 222 333Sent a WhatsApp follow-up within seconds 22 min ago
- Routed call from "Dr. Otieno" (referral)Marked urgent — sent straight to the front desk 40 min ago
- Sent after-hours auto-reply to 3 missed callsShared opening hours and a booking link Last night
- Summarised 8 calls for the morning briefingSent to the practice manager on WhatsApp 7:00 AM
Calls this week
Monday – Sunday
How calls were resolved
Booked appointment · 38%
Answered FAQ · 34%
Routed to staff · 18%
Follow-up sent · 10%
This is a sample dashboard with made-up data so you can see how an AI receptionist looks day-to-day. Get a working version for your business →
Call log
Tap a row in the live version to hear the recording and read the AI summary
| Caller | Time | Duration | Summary | Status |
|---|---|---|---|---|
| 0712 345 678 | Today 09:14 | 2m 10s | Booked dental check-up, Thu 3:00 PM | Resolved |
| 0701 222 333 | Today 08:50 | Missed | Sent WhatsApp follow-up | Follow-up sent |
| Dr. Otieno (referral) | Today 08:22 | 1m 05s | Urgent — routed to front desk | Routed |
| 0733 555 111 | Yesterday 17:40 | Missed | After-hours auto-reply sent | Follow-up sent |
| 0722 888 222 | Yesterday 16:05 | 3m 40s | Answered: opening hours & location | Resolved |
| 0700 444 999 | Yesterday 11:30 | 0m 50s | Booked follow-up consultation | Resolved |
| 0788 111 777 | Yesterday 09:05 | Missed | Awaiting reply to follow-up message | Pending |
Follow-up conversations
When a call is missed, the agent opens a WhatsApp thread automatically
- 0701 222 333"Yes, tomorrow 10am works, thank you!" Resolved
- 0733 555 111"What are your clinic hours on Saturday?" Open
- 0788 111 777No reply yet — a second reminder is scheduled Pending
- 0710 909 808"Please send the location pin" Resolved
Call routing rules
How the agent decides what to do with each call
- Business hours (8:00 AM – 6:00 PM)Receptionist answers first; rings front desk after 2 rings if needed
- After hours & weekendsAnswers with clinic info and sends a WhatsApp booking link
- Known referral numbersAlways routed straight to the front desk, marked urgent
Connected channels
How the agent receives calls and messages
- Clinic phone lineForwarded to the AI receptionistConnected
- WhatsApp BusinessUsed for all follow-up messagesConnected
Settings are read-only in this demo. Tell us about your business and we'll set up call forwarding and routing for your team.