Privacy policy.
How we collect, use and protect your information.
Last updated: 12 June 2026
Webtech Solutions KE ("we", "us") respects your privacy. This policy explains what information we collect through webtechsolutionske.com and our services, how we use it, and the choices you have.
Information we collect
- Contact details you give us — such as your name, business name, phone number or email when you fill our contact form, chat with our AI assistant or message us on WhatsApp.
- Project information — details about your business and requirements that you share so we can prepare a quote or deliver a service.
- Usage data — basic analytics such as pages visited and device type, used to improve the website.
How we use your information
- To respond to enquiries and provide quotes.
- To deliver and support the services you engage us for.
- To improve our website, services and AI assistants.
- To send occasional updates you have agreed to receive. You can opt out at any time.
AI assistant conversations
Conversations with our AI lead-capture assistant are used to route your enquiry to our team and improve the assistant’s answers. We do not sell conversation data to third parties.
Payments
Payments made via M-Pesa or card are processed by the respective payment providers. We do not store your M-Pesa PIN or full card details.
Sharing
We do not sell your personal information. We share it only with service providers who help us operate (such as hosting and analytics), under appropriate safeguards, or where required by law.
Data retention & security
We keep personal data only as long as needed for the purposes above, and protect it with appropriate technical and organisational measures.
Your rights
Under the Data Protection Act, 2019 (Kenya), you may request access to, correction of, or deletion of your personal data. Contact us via WhatsApp or phone and we’ll help.
Contact
Questions about this policy? Reach us at +254 721 538 659 — Nairobi, Kenya.